Charging ports may differ depending on the type of Chromebook that is assigned to you.
Powering On and Off your Chromebook
To power on your Chromebook, hold the power button for 5 seconds.
To power off your Chromebook, hold the power button for 5 seconds until the screen goes dark.
Depending on the Chromebook model, the power button can be found on the keyboard or on the side of the Chromebook.
Headphones
Chromebooks support both USB headphones and a 3.5mm headphone jack.
USB Headphones
3.5mm headphone jack
Connecting to Wi-Fi
Click on the Wi-Fi icon located at the bottom right
Click on the drop-down box underneath the blue wireless symbol. A longer list of wireless networks will appear. Find the network that you want to connect to, input a password if required and press connect.
Logging in to your Chromebook
Email and Password
Enter in your district Google account, press next, and enter in your password. @students.steilacoom.k12.wa.us will be prefilled on your Chromebook
If you forget your password and need it to be reset please contact your school for assistance.
Badge Login (K-3 Only)
At the "Sign in to your Chromebook" screen, click on Next found at the bottom right.
Hold the login badge facing the Chromebook's camera so that the QR code can be recognized.
If your badge is not working, please contact your school for a replacement.
Keyboard shortcuts can help make common tasks more efficient by pressing a combination of keys simultaneously. Please refer to the link above for a list of keyboard shortcuts.
When plugged into power, the indicator light next to the charging port indicates the battery status
Orange light = charging
White light = Fully charged
No light = Not charging/charging issue
If the Chromebook is not showing a light, please ensure all components on the charger are fully plugged in. Try plugging the charger into a known working power outlet.
If the charger icon stays orange or if the Chromebook does not hold a charge after 24 hours of charging, please submit a repair request.
If you continue to have issues we ask that you take your Chromebook to your buildings Librarian or Library Tech for further assessment.
If the Chromebook screen looks zoomed in or zoomed out, please try the following keyboard combinations to address the issue.
Zoom in
Press Ctrl and Plus (+) at the same time
Zoom Out
Press Ctrl and Minus (-) at the same time
Reset zoom:
Press Ctrl and 0 (zero) at the same time
If zooming in, out, or resetting does not resolve the issue, the full screenmagnifier option may be enabled in the accessibility options. Please try the following to disable this option.
Press the clock at the bottom right and select the cogwheel icon (settings).
To the left, click Advanced and select
Click on Manage accessibility features
Under display, ensure that the Enable full screen/docked magnifier options are disabled.
If a slider is toggled to the right, it indicates that the option is enabled.
If you continue to have issues we ask that you take your Chromebook to your buildings Librarian or Library Tech for further assessment.
If a Chromebook requires repair, your will need to meet with your buildings Librarian or Library Tech and discuss the Chromebooks issue. They will then submit a helpdesk ticket and issue a temporary device.
The number of tabs you have open in the Chrome browser can negatively affect the Chromebook performance. Try to limit the number of tabs you have open during your class sessions.
or
Having too many devices connected to your wireless network may negatively affect the internet performance. Check with your internet provider to see if your current plan is sufficient for your needs.
If you continue to have issues we ask that you take your Chromebook to your buildings Librarian or Library Tech for further assessment.
When storage on the Chromebook itself is full please use the instructions below to either free up some space by deleting downloaded files or transfer the files to the student Google Drive.
For Zoom, we recommend having only a few Chrome windows/tabs open while in meetings. Having multiple tabs and windows open will negatively affect performance in the Zoom client.
For instructions on how to change students existing password on their Google account, click here or go directly to Google Account Help.
If your student loses or forgets their password, we have designated staff at each school building that can provide assistance in resetting their password.
Password security is important as it keeps unauthorized persons from accessing your student's Google or school email account.
Please remind your student to never share their username or password with anyone but you, and that students should never be accessing other student accounts.
Do not carry your Chromebook by the screen or walk with the Chromebook while it is open.
Do not have anything sitting on the Keyboard while closing the lid. Most cracked screen fines are due to this.
Do not drink or eat over or around your Chromebook. Most full replacement fines are due to liquid damage.
Do not place decorations (such as stickers or drawings) on the Chromebook. Do not throw your Chromebook. Do not sit books on top of your Chromebook. Do not leave your Chromebook in an unsecure location unattended. Do not give your Chromebook to another student for any reason. Do not physically alter your Chromebook or case in any way. Do not attempt any repairs to your Chromebook. All repairs are to be completed by SHSD Technology Staff Only.
There are several reasons why we are providing the same computing devices to all students in school.
We have installed web filters and have other safety precautions that help prevent students from accessing inappropriate or unsafe websites while at school or home. We can't be sure that devices brought from home meet the same standard.
We have purchased and installed several different software packages on district laptops that will not be available on outside computers. The same software, and even the same version, will be on each district laptop, so teachers are able to quickly and more efficiently teach entire classes and help individual students. Trying to teach a lesson with several different kinds of software and/or different versions of that software would be very difficult.
We can provide robust technical support through our technical support staff to a limited universe of computing devices. We can’t offer the same level of support to an unlimited universe of devices, which could lead to more computer downtime and lost learning opportunities. This practice is similar to the private sector, where employees are issued a company-owned device to ensure a predictable user experience and optimal technical support.
Some families cannot afford the latest computer or even a computer at all. If all students are using the same device, they can focus on what they are learning and not on, who has which device and what else is on it.
