Skyward Family Access Support

In July, the district's Skyward software underwent a critical infrastructure upgrade to a new version of its operating system. As a result, both the Skyward Mobile App and Skyward Family Access website have been updated.
Skyward Mobile App
To continue using the Skyward Mobile App, all users must update to version 3.0.
- Check the Apple App Store or Google Play Store for an available update. Many devices will update the app automatically.
- If an update is available, select Update.
- If you still cannot log in after updating, delete the Skyward Mobile App from your device and reinstall it. Then:
Select Steilacoom School District
Sign in using your current Skyward login ID and password
If you need help with your login ID or password, please contact your child's school office.
Skyward Family Access Website
The web address for Skyward Family Access has changed. If you have the site bookmarked, please update your bookmark to the new login page.
Skyward Family Access is an easy and useful online tool that allows parents and guardians to monitor their child's grades, attendance, academic history, and more! With the Family Access web portal, you can review your child’s progress with just a “point and click” from your home or office. Your Family Access password and user name will work for all children currently enrolled in the District who live in your household, regardless of grade level or school.
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With Family Access, you can view: |
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The Skyward Student Information System is connected to ParentSquare, our parent notification system. ParentSquare is an automated system used to communicate important messages via telephone and/or email. These messages can be from the District Office or your child’s school, and can include information about school closures due to adverse weather, attendance information, and school news.
Elements of Skyward Family Access
Troubleshooting
- I only have four (or three, or two) letters in my last name - now what?
- I'm using the first five letters of my last name, and the first three letters of my first name, but I cannot log in!
- I know I've logged in to Family Access before, but I don't remember my Login ID and/or password.


